Tens of thousands of Oasis fans face having their tickets cancelled

Thousands of tickets offered on resale web sites can be cancelled by Oasis forward of their upcoming reunion tour.

The band’s promoters, Live Nation and SJM, has informed BBC File on 4 that it’s going to cancel greater than 50,000 tickets for the band’s UK dates listed on secondary platforms.

It stated that each one invalidated tickets can be made out there once more by way of the official vendor, Ticketmaster, at face worth.

There have been 1.4 million tickets on sale when Oasis introduced their UK tour in August, however greater than 10 million fans from 158 international locations joined the queue.

Within hours, thousands of tickets appeared on resale websites at inflated costs.

When tickets for the 2025 Oasis reunion tour went on sale, fans have been informed they might solely buy tickets at face worth by way of Ticketmaster or resale companion, Twickets.

The band’s promoters stated this was achieved to be able to fight value inflation and stop ticket touting.

Live Nation and SJM informed the BBC that 4 p.c of tickets ended up on resale websites. That’s near 50,000.

It stated the method of cancelling tickets, believed to have damaged the phrases and situations put in place, will occur quickly.

It added that any fans who imagine they’ve had their tickets cancelled in error will have the ability to converse to the related ticket agent to have their case investigated.

An organization spokesperson stated: “These terms and conditions were successfully put in place to take action against secondary ticketing companies reselling tickets for huge profit. Only four percent of tickets have ended up on resale sites. Some major tours can see up to 20 percent of tickets appearing via the major unauthorised secondary platforms.

“All parties involved with the tour continue to urge fans not to purchase tickets from unauthorised websites as some of these may be fraudulent and others subject to cancellation.”

Despite the warning from Oasis’ promoters, leading secondary ticket company Viagogo says that it will continue to sell tickets for the tour.

Matt Drew, who oversees enterprise growth for Viagogo, informed File on 4: “Two percent of Oasis tickets are on Viagogo and Stubhub.

“We will continue to sell them in the way the regulator says we can. We are serving a clear consumer need, we will continue doing it on that basis.”

The resale of tickets within the UK is authorized. All occasions listed on the Viagogo web site should inform consumers if the occasion prohibits the resale of tickets.

File on 4 has seen examples of ticket sellers from everywhere in the world utilizing secondary websites, together with a dealer in Hawaii promoting 27 Oasis tickets at £793 every, one other in Brazil providing as much as 10 tickets for each gig on the tour; in addition to sellers in Dubai, the Netherlands, Spain, Germany and Ukraine.

One ticket on Viagogo is on supply at £11,000; and different on StubHub is listed for £119,000.

Ticketmaster stated that on the day of the Oasis sale, it blocked 250 million suspicious actions.

Live Nation and SJM stated it would proceed to watch secondary websites and that outcomes can be handed to regulation enforcement the place acceptable.

The tour would be the first time the Gallagher brothers have carried out collectively since 2009.

Beginning in Cardiff on 4 July 2025, the pair will even play additional dates in Manchester, London, Edinburgh and Dublin.

The band will even carry out in international locations together with the US, Japan and Mexico.

Last month, Oasis introduced they’ll ditch dynamic pricing for the American leg of their reunion tour, after it prompted “an unacceptable experience” for UK fans.

The system raises the value of live performance tickets at occasions of excessive demand. When Oasis’ UK dates went on sale, some fans have been charged greater than £350 for tickets with an preliminary face worth of £150.

The band confronted important backlash, and the UK’s competitors regulator launched an investigation into whether or not Ticketmaster breached client safety regulation.

In an announcement saying dates within the US, Canada and Mexico, the group’s managers stated they needed to “avoid a repeat of the issues” confronted by fans within the UK and Ireland.

Additional reporting by Matt Pintus.

BBC File on 4 investigates the web ticketing market and discovers how touts are utilizing more and more subtle strategies to get tickets which they sell-on for enormous income. Gig Economy: The Ticketing Business

Available on BBC Sounds and on BBC Radio 4 from Tuesday 29 October at 06:00.