Woman says Uber driver took her back home after she asked for music to be turned down

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A girl says her Uber driver took her back home after she asked him to flip down his music.

In a viral TikTok video, person Marleville (@marleville) defined how she ordered an early morning pickup on Uber in order that she may get to the airport on time. She reportedly requested a “quiet trip,” referring to an possibility referred to as “quiet mode” that asks for a journey “without any music or conversation” from the driver, in accordance to Uber’s web site.

However, when the driver arrived to decide her up, she stated that he was noticeably blaring loud music. As they had been driving to her vacation spot, she politely asked him if he may flip the music down, however he solely turned it down “one click” of the quantity dial.

After ten minutes of tolerating the loud music, she asked him once more to flip it down, however as an alternative of acquiescing to her request, he determined to take her back home.

“He said, ‘I’m just going to take you home,’ and turned all the way back around,” Marleville informed viewers. In a follow-up video, Marleville added the driver asked her for her home deal with, “I had to give him my address, which is now a safety concern for me.”

Ultimately, she was in a position to discover one other driver however had to prepare for a distinct flight. At the tip of the day, her primary precedence was her security amid the driver’s unusual response. “I was confused & honestly concerned bc his reaction was so disproportionate,” she wrote in a remark. “[I] called my mom to stay on w/me to make sure I was safe.”

“I try to keep things in perspective,” she continued. “I was confused but not angry. Luckily I had other options available to me. I hope he was kinder to his next rider.”

Since posting the video on TikTok, it has garnered 331,000 views on the platform, with many viewers taking to the video’s remark part to share their assist for Marleville. One person wrote, “Wow… quite the overreaction on his part.”

“As a former Uber driver, I’m shocked! I’m so sorry that happened to you,” one individual wrote, whereas one other added: “He’s providing a service for a PAYING CUSTOMER. He should have turned it down. Period.”

“There’s a QUIET RIDE selection for a reason,” another person commented. “Who Ubers in the morning and then gets upset that someone doesn’t want music, let alone BLASTING loud?”

In the times since posting the video, Marleville informed the Daily Dot that she’s had minimal contact with the ride-sharing firm over her expertise.

“I spoke with them to ask them how to set my account so I don’t match with him again. But we didn’t talk about a refund. They just confirmed we wouldn’t match again,” she informed the outlet. “I was refunded the $15+ dollars from the app. That was the extent of our contact.”