Glasgow Willy Wonka experience organisers ‘truly sorry’ as families left waiting for refunds
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Glasgow Willy Wonka experience organisers ‘truly sorry’ as families left waiting for refunds

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The organisers of a disastrous Willy Wonka-style experience have been pressured to apologise once more as families say they’re nonetheless waiting for refunds.

A mom affected by terminal lung most cancers is among the many clients who says she continues to be combating for her a reimbursement after attending Willy’s Chocolate Experience in Glasgow in February.

Furious mother and father slammed organiser Billy Coulls for being on the helm of a “perfect heist” after youngsters hoping for a paradise of candy treats got just some jelly beans, served chilly sizzling canines to be washed down with a paltry quarter-cup of Barrs limeade.

The Willy Wonka model experience was extensively panned by guests

(Stuart Sinclair/Facebook)

House of Illuminati, which charged as much as £35 for tickets, promised families an “immersive experience” however as a substitute they arrived to discover a sparse warehouse crammed with unusual AI-generated characters together with made-up villain ‘The Unknown’, who left youngsters in tears.

Have you been affected by this? Email barney.davis.ind@impartial.co.uk

A House of Illuminati publish on Facebook added screenshots of refunds that had been granted with some families shelling out £118 on the chocolate extravaganza. However, others are nonetheless waiting, and the organisers have stated that the Mr Coulls has been the sufferer of threats because the debacle unfolded.

Billy Coulls – Willy Wonka Experience organiser – is claimed to have been subjected to threats

(Supplied)

A House of Illuminati spokesman wrote: “I heard from some of you that there’s confusion and concern about refunds not being received from the Willys Chocolate Experience event.

“I want to clear the air and honestly say that yes, while some are still waiting, many have indeed received their refunds. I can’t say sorry enough for the inconvenience this has caused. The fallout from this event has been heart-wrenching.

“Not just the disappointment, but the real fear and worry from threats made to people not associated with the company and against the director. It’s been tough seeing the hurt these actions have caused.

“If you haven’t seen your refund yet, please check with your bank. They might be able to help sort this out faster.

“From the bottom of my heart, I am truly sorry for the mess.”

A personality within the occasion, known as The Unknown, is about to star on the London Dungeon

(Supplied)

But indignant mother and father hit again asking whether or not the response had been AI-generated as the scripts have been. Some claimed they’re nonetheless waiting for the cash to be given again 18 days on, whereas others gave up hope altogether.

Tracey Hanley stated she was nonetheless waiting for her £56 again, telling The Independent: “This event was for my little girl to make memories. I wanted her to remember me as I have terminal cancer and I’m not sure how long I have left.

“So I’m very disappointed. He should be refunding everyone as this was not the event that was advertised.”

Actors drafted on the final minute to play the roles of Oompa Loompas or Willy Wonka stated they “weren’t holding their breath” to get their very own £500 charges regardless of the occasion being shut down simply hours after opening the doorways.

Wonka performer Michael Archibald stated the actors have been paid half they have been promised

(Michael Archibald)

Michael Archibald, who performed one among three Willy Wonkas, advised The Independent the actors have been paid simply half the £500 promised with girls getting lower than their male counterparts.

He stated: “We did get paid.. although only half, with myself and the guys getting only £250 and the women getting £200. We won’t be getting paid anything further. “There was a lot of dancing about with our contracts and mentions of pay felt flimsy.”

It got here after Mr Coulls was pressured to disclaim utilizing the cash from ticket gross sales on an upcoming wedding ceremony, after a social media person stated he was utilizing the Wonka funds to get married to his accomplice in a lavish Turkish ceremony.

He stated on March 1: “Regarding a personal matter, there will be no wedding, and no wedding was funded by the ticket sales. This is a difficult time for me, and I ask for your understanding and privacy.”

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