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Martin Lewis has hit out at East Midlands Railway, after he says he was caught on a standing-room-only service between London and Sheffield with one working bathroom.
The money-saving skilled tweeted his dissatisfaction from the train carriage on Monday, and shortly obtained a flurry of responses from folks sharing equally destructive experiences of overcrowded trains.
At 2.27pm, he wrote: “Dear @EastMidRailway this train (Ldn – Sheffield) is disgraceful. Every seat taken, every standing space taken, scores sitting in mid train corridors so I guess 500 people on it and ONLY ONE WORKING TOILET at one end, so people must crawl over each 100s to reach it.
“It’s degrading, like something from the 19th century. PS and as I walked to the loo, apologising profusely, a number of people asked me to say something publicly about it. One of the reasons for this tweet.”
He later added: “PS it seems I may owe an apology to the 19th century – many saying trains then were efficient, on time, and luxury.”
The EMR service from London St Pancras to Sheffield takes two hours and quarter-hour, with an ordinary return journey throughout commuting hours costing round £170.
Gary Holman from Northumberland was amongst these sharing related experiences within the replies.
“I have mobility issues and now I cannot drive. Recently I bought a senior railcard with view of travelling from north Northumberland to South Somerset,” he wrote. “The issues you have highlighted fill me with dread. I cannot stand for very long and unfettered access to a loo is an absolute must. I’m thinking of gritting my teeth and going first class – assuming that does what it says on the tin!”
Passenger Mike Andrews added he shared the identical expertise as Mr Lewis each methods on Saturday.
Vickster51 stated: “I’ve given up on EMR and now mainly travel from London to Sheffield on the coach. It takes longer, but is cheaper, has a toilet, everyone has a seat, it’s comfortable and you don’t have to worry about someone else taking your luggage.”
A father of two complained of an uncomfortable journey on the service accompanied by his spouse and two kids, aged eight and 5.
David Still stated: “I was on this yesterday with wife and two children (aged 8 and aged 5) and forced to sit on floor next to door and the toilet.
“I had paid and reserved seating too. Also advised at ticket office I would get seated…which didn’t happen.”
The railway agency has apologised to clients who confronted over crowding and stated important work on the route had affected providers this week.
An East Midlands Railway spokesperson stated: “Vital infrastructure upgrades are taking place on the East Coast Mainline and affecting LNER services until Wednesday. Some customers have chosen to travel via EMR services rather than using the planned alternative route.
“We have added additional capacity where possible and increased the number of staff to help manage this situation, however intercity services from London are uncomfortably busy and a queuing system is in place at St Pancras.
“We would like to apologise to any customers who could not catch their intended service and for the level of overcrowding they are experiencing.”
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