End of annoying robocalls? FTC cracks down on deceptive practices

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The Federal Trade Commission reached a settlement with XCast Labs after the Voice over Internet Protocol supplier was accused of facilitating billions of robocalls. Federal regulators sued the California-based firm, claiming it helped different corporations navigate across the Do Not Call Registry.

Now, XCast Labs may need to pay a $10 million tremendous and should begin screening corporations to ensure they’re following U.S. telemarketing legal guidelines.

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End of annoying robocalls? FTC cracks down on deceptive practices

Woman speaking on cellphone (Kurt “CyberGuy” Knutsson)

How XCast Labs is accused of serving to scammers make hundreds of thousands of faux calls

XCast Labs is accused of aiding different corporations to make greater than 100 million robocalls. The California-based voice supplier denies any wrongdoing within the settlement. The FTC has been on the case since 2020. That’s when it despatched out a letter to Voice over Internet Protocol suppliers, together with XCast Labs, reminding them that aiding unlawful telemarketers is towards the regulation.

It filed a grievance again in May, claiming the corporate nonetheless transmitted unlawful robocalls. Some of these calls even concerned telemarketers posing as authorities officers, together with from the Social Security Administration.

Not solely will XCast Labs face a proposed $10 million tremendous and start screening corporations, however it additionally has to chop enterprise ties with unlawful telemarketers.

End of annoying robocalls? FTC cracks down on deceptive practices

Woman speaking on cellphone (Kurt “CyberGuy” Knutsson)

MORE: HOW HACKERS CAN SEND TEXT MESSAGES FROM YOUR PHONE WITHOUT YOU KNOWING

How to guard your self from robocalls

There are 7 issues you are able to do to maintain robocalls away.

1) Register your telephone quantity with the National Do Not Call Registry

You can register your telephone quantity with the National Do Not Call Registry utilizing this hyperlink. While this settlement proves there are methods across the registry, it is nonetheless a further layer of safety.

2) If you do not acknowledge the quantity, do not choose it up

Simple as this sounds, that is the simplest approach of avoiding a probably harmful name. Most carriers now have a approach of figuring out robocalls by figuring out them as “Spam Risk” or the like. Another approach they attempt to get you is through the use of your native space code, typically even the primary three digits of your or a member of the family’s telephone quantity, to entice you to reply. Making it all of the extra essential so that you can take an additional cautious have a look at the quantity on your display screen.

3) You also needs to contemplate blocking numbers in your telephone settings

Another approach round that is by blocking unknown telephone numbers in your telephone settings

For iPhone customers: To silence unknown callers:

*Settings could differ relying on your Android telephone’s producer

  • Tap Settings
  • Tap Phone
  • Tap Silence Unknown Callers
  • Then toggle to show it on – it is going to flip inexperienced
  • If a 911 name is positioned, this characteristic is disabled for twenty-four hours in order that emergency calls to you possibly can ring by means of
End of annoying robocalls? FTC cracks down on deceptive practices

Silence Unknown Callers characteristic on iPhone (Kurt “CyberGuy” Knutsson)

For Android customers: To silence unknown callers:

  • Tap Settings
  • Tap Block numbers
  • Turn on the Block Unknown Callers characteristic

One factor that’s essential to recollect do you have to use this characteristic is that it not solely blocks potential SPAM callers, however it additionally blocks any unknown telephone quantity you may have by no means referred to as or texted. So, you may wish to suppose twice about enabling this for those who’re anticipating a name from somebody from whom you have not obtained a name or textual content.

4) Telemarketers and spammers could possibly be getting your telephone quantity on-line

Your private info is out on the online. If you wish to make your private info inaccessible, you may wish to look into removing companies. While no service guarantees to take away all of your information from the web, having a removing service is nice if you wish to always monitor and automate the method of eradicating your info from a whole lot of websites constantly over an extended interval of time. Check out my prime picks for removing companies right here.

5) Manually block numbers from spam robocalls

Should an unknown quantity have referred to as you and never left a voice message, it is greater than probably it was a robocall. While different robocalls go on to voicemail with a threatening or engaging message, urging these actually susceptible to behave quick. Either approach, you possibly can manually block these numbers on an iPhone by:

  • Tapping the unknown quantity
  • Scroll down on your display screen and faucet “Block This Caller”
  • Tap “Block Contact”

MORE: HOW TO SEND SPAM CALLS DIRECTLY TO VOICEMAIL

6) Use your wi-fi service’s free spam and robocall-blocking service

Several wi-fi carriers present their very own free robocall scanning and blocking companies. Among them:

  • AT&T Call Protect – Available for iPhones and Androids, it lets prospects manually block undesirable calls and labels suspected robocalls as a “spam risk,” in addition to making efforts to stop undesirable calls from reaching you.
  • Sprint/T-Mobile Scam Shield – An app that labels all probably harmful calls as “Scam likely” and opens free controls for a number of anti-scam protections, together with Scam ID, Scam Block and Caller ID. Additionally, the app additionally offers you with a second telephone quantity to be used as an alternative of your non-public one, best for on-line purchasing and serving to you keep away from calls from scammers in addition to telemarketers.
  • Verizon Call Filter appHelps defend you from undesirable calls and allows you to resolve who can attain you. Call Filter additionally detects spam and blocks high-risk spam calls by forwarding them to voicemail.

7) Third-party spam-blocking apps

Several third-party apps may also help defend you from rip-off artists. Among our most beneficial embody:

  • RoboKiller is an app that claims to cut back 99% of undesirable calls or texts. The app shouldn’t be free for iPhone and Android customers. However, it comes with a 7-day free trial, which could be price trying out earlier than investing.
  • Call Control is an app presently solely accessible to Android customers; the app helps you filter out undesirable callers by manually including them to a blacklist.
  • Nomorobo: For these of you who nonetheless have a landline, because of a package deal take care of your web suppliers, this app helps forestall robocalls from reaching you each at house and on the go. Currently free for VolP landlines, the fundamental cell package deal presently begins at $1.99 a month.
End of annoying robocalls? FTC cracks down on deceptive practices

Woman utilizing her cellphone (Kurt “CyberGuy” Knutsson)

MORE: HOW TO IGNORE YOUR FRIEND’S TEXT MESSAGES AND PRETEND YOU NEVER SAW THEM

What about spam texts?

You may recall all 51 legal professional generals backing a proposal by the Federal Communications Commission (FCC) to place an finish to unlawful and malicious texts. Since then, the FCC has included spam texts in do-not-call protections. More corporations are additionally on the lookout for methods to tremendous spammers. T-Mobile simply launched new fines for unlawful spam texting this 12 months. You also can block spam texts on an iPhone and Android following these steps.

How to dam spam texts on an iPhone

  • Open the Messages app on your iPhone after which the message from the quantity you wish to block
  • Tap the quantity or contact title on the prime of the dialog
  • Tap Info
  • Scroll down and faucet Block this Caller

How to dam spam texts on an Android

Settings could differ relying on your Android telephone’s producer. 

  • Open the messaging app on your Android gadget
  • Find the spam message you wish to block
  • Tap and maintain the message till a menu seems
  • Look for an choice like Block or Spam and choose it
  • Confirm you wish to block future messages from that sender

How to dam texts utilizing your service

Most carriers additionally supply choices to dam spam calls and texts, corresponding to Verizon’s Block Calls & Messages, AT&T’s Secure Family and T-Mobile’s Message blocking. The precise steps to make use of these options will differ relying on your service.

Kurt’s key takeaways

While this settlement proves there are methods across the National Do Not Call Registry, it additionally highlights how essential it’s to have as many layers of safety as you possibly can. Each one protects you at a special stage, making certain spam calls and texts probably will not head your approach.

Are you fearful about extra corporations skirting previous the National Do Not Call Registry? How do you retain robocalls at bay? Let us know by writing us at Cyberguy.com/Contact.

For extra of my tech ideas & safety alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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